Authors Alex Brennan-Martin and Larry Taylor explain how to:
- Discover the Simple Truth of your business
- See the world through “customer eyes”
- Harness the power of your staff’s self-interest
- Hook customers with the Secret Ingredient: Hospitality, not just customer service
Finding your Simple Truth can be like having a positive silent partner always on your side. Using examples drawn from businesses of all types and sizes, The Simple Truth explains straight forward techniques that can lead to lasting success – and profits.
Holiday Deadlines for Estimated Christmas Delivery
NOTE: Unfortunately due to labor shortages our fulfillment center is experiencing longer than usual delivery delays. Please order with as much lead time as possible. We have been informed that all carriers are backed up and unfortunately they are not guaranteed to be delivered on time.
UPS Surepost: Orders placed by 12/9
UPS Ground: Orders placed by 12/14
USPS First Class Mail: Orders placed by 12/16
USPS Priority Mail: Orders placed by 12/17
UPS 2 Day: Orders placed by 12/22
UPS Overnight: Orders placed by 12/23